Return & Exchange Policy for 3RDWAVEDRIP

• Items must be returned or exchanged within 24 hours of delivery.

• To be eligible, items must be unused, unwashed, undamaged, and in their original condition with all tags and packaging intact.

• Sale, clearance, limited-edition, or customised items (e.g., made-to-order prints, collaborations) are final sale and not eligible for returns or exchanges.

• Items marked as “Final Drop” or “Limited Edition – no returns” are excluded from this policy.

• We allow an exchange when you want a different size or colour of the same item, provided stock is available.

• For defective or incorrect items (wrong product shipped), please notify us within 24 hours of delivery with photos. We will arrange a replacement at no additional cost.

• For change-of-mind exchanges (fit/colour) within 14 days: you pay the return shipping, we’ll ship the replacement once your original item is received and approved.

• We only offer returns (for a refund or store credit) for items that are defective, damaged or incorrect per our fault.

• For eligible returns: after we receive the item and inspect it, refunds are processed to the original payment method Please allow up to 10 business days for the refund to reflect.

• For defective/incorrect items: we cover return shipping and forward shipping of replacement.

• For change-of-mind exchanges/returns: you will pay the return shipping cost; any new shipping fees (if applicable) for the replacement are your responsibility.

• Original shipping charges are non-refundable unless the return is due to our error or defect.

• Contact our customer service team at support@3rdwavedrip.com (or whatever your email is) with your order number, item(s) to return/exchange, reason, and photo(s) if defective.

• We will reply within 1-2 business days with instructions: a Return Merchandise Authorisation (RMA) number, return address, and shipping label (if covered).

• Affix the RMA number on the package, send it back in original packaging, and keep proof of postage/tracking.

• Once we receive the returned item, we inspect it to ensure it meets eligibility (unused condition, tags, etc).

• If approved, we’ll issue the exchange or refund/credit within 5-10 business days.

• If rejected (e.g., item shows wear, tags missing, altered), we will return the item at your cost or notify you if we’re unable to process the return/exchange.

• Custom-made items, personalised prints, collaborations, limited drops – these are non-eligible for returns/exchanges, unless defective.

• Items purchased as gift cards or store credit are non-refundable.

• We reserve the right to deny a return/exchange if the item doesn’t meet the conditions above.

• We reserve the right to change this policy at any time; the policy applicable to your order will be the version in force at time of purchase.

• Please review our size chart carefully and contact us if unsure before purchasing. Because of unique cuts and streetwear design (vintage-futuristic techwear), fit can vary.